At Khela Gor, we want gaming to be a source of enjoyment — not stress or addiction. We're always here with responsible gaming tools, guidance, and support.
Online gaming and betting are growing rapidly in popularity across Bangladesh. Khela Gor-at , we believe sports and betting should be a source of fun and excitement — never a burden. When someone plays irresponsibly, it can become harmful to themselves and their family.
Responsible gaming means knowing your limits, sticking to a budget, and keeping gaming a small part of your life. Khela Gor- has a range of protective features to help you stay in control.
If you ever feel like things are getting out of control, reach out to us right away. We won't judge — we're just here to help.
Our special features to keep your gaming experience safe
Set daily, weekly, or monthly deposit limits. Once a limit is in place, you won't be able to deposit beyond that amount. Stay within your budget.
Set a time limit for how long you'll play before you start. Once the time is up, you'll get an automatic notification and can take a break.
Take a break from 24 hours up to 6 weeks. During this period, you won't be able to log in or place any bets. It's an effective way to clear your head and regain control.
If you feel you need a longer break, you can close your account for anywhere from 3 months to permanently. No additional verification is required to action this decision.
Your session will automatically end once your losses reach a set limit. Protect yourself from the risk of chasing losses in the heat of the moment.
If unusual gaming patterns are detected, our system will send you a push notification. Stay aware, stay safe.
Following these guidelines will keep gaming enjoyable — not a burden.
Only wager money you can afford to lose — money whose loss won't affect your family's or your own livelihood.
Chasing losses by telling yourself "I'll win this time" is the biggest mistake you can make. Accept a loss and move on.
Set a time limit for each session in advance and stop when it's up — whether you're winning or losing.
Avoid gaming when you're angry, frustrated, or stressed. A clear head makes for better decisions.
Betting is never a guaranteed source of income. It's entertainment — keep that in mind.
Reach out to our support team whenever you need help. We're always here for you.
Take a moment to reflect on these questions honestly — your answers will give you a clearer picture of where you stand.
If you answered "yes" to any of the questions above, it may be time to reconsider your gaming habits.
If two or more answers are "yes", please get in touch with our support team. We're ready to help.
Remember, asking for help isn't a sign of weakness — it takes real courage.
Activate these tools easily from your Khela Gor settings
Account Settings → Responsible Gaming → Deposit Limit. Daily / weekly / monthly limits can each be set independently.
Account Settings → Session Limit. Set any limit between 30 minutes and 8 hours.
Account Settings → Cooling-Off Period. Take a break for 24 hours, 7 days, or 6 weeks.
Contact support or go to Account Settings → Self-Exclusion. Options range from 3 months to a permanent closure.
Go to Account → History. Review a detailed breakdown of your time and money spent, and assess your habits for yourself.
Chat with us 24/7 via live chat or email us at support@khelagor.com. Our specialist team is ready to support you.
Gaming addiction can creep up gradually. Don't ignore any of the warning signs below.
Feeling restless, irritable, or mentally unsettled when you're not gaming.
Spending money on gaming after bills and daily expenses have already been accounted for.
Spending most of your time gaming while cutting back on time with family and friends.
Hiding your gaming habits and losses from family and friends.
Don't face this alone. Our team and the resources below are here for you.
Support available in Bengali, 24 hours a day, 7 days a week.
Email us at support@khelagor.com. You'll receive a response within 48 hours.
Trained counselors on our team are ready to guide you.
Instantly lock your account at any time.
Learn more about what we do to protect our users
Age verification is mandatory at registration. No one under 18 is permitted to open an account.
Our support team is specially trained to identify signs of gaming addiction and provide the right assistance.
Our system automatically detects unusual gaming patterns and alerts you in a timely manner.
We never target minors or vulnerable individuals with gaming advertisements.
Responsible gaming tools take effect immediately once set. However, requests to increase a limit take 7 days to process — this is intentional, to prevent impulsive decisions in the heat of the moment.
Find answers to all your questions right here