Does Khela Gor sell my data?

No, Khela Gor never sells your personal information. Your data is used solely to provide our services and ensure security.

How is my personal information kept secure?

Your data is protected through 256-bit SSL encryption, encrypted databases, firewalls, and regular security audits.

Will my data be deleted if I close my account?

You may request deletion of your data after closing your account. However, financial transaction records must be retained for 5 years for legal reasons.

How do I unsubscribe from marketing emails?

Click the unsubscribe link at the bottom of any marketing email, or let our support team know. We will remove you from the list promptly.

Where do I report a privacy policy violation?

Start by emailing support@khelagor.com. We'll do our best to respond within 48 hours and resolve your issue.

khela gor | Privacy Policy – How We Keep Your Data Safe

1. Introduction

Khela Gor A trusted online gaming and Sports Betting platform in Bangladesh. We believe that protecting user privacy is essential to building a safe and healthy digital environment.

This Privacy Policy explains that Khela GorWhat information we collect when you use -'s website and mobile app, how it is used, and the steps we take to keep your data safe.

Important

By registering with or using Khela Gor, you agree to this Privacy Policy. Please check this page periodically, as it may be updated from time to time.

For any questions or concerns, reach out to our support team directly. We are always here for you.

2. What Data We Collect

Khela Gor We only collect the data necessary to provide our services. Requesting excessive or unnecessary information goes against our policy.

Type of data	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	To complete age verification and KYC
Contact information	Mobile number, email address	To verify accounts and provide support
Financial Information	Mobile Pay/Nagad number, bank account	To process payments and withdrawals
Usage Data	Login history, game history, betting information	To improve our services and resolve issues
Technical Information	IP address, device information, browser	Security & Fraud Prevention

We collect information directly from you — at registration, during payment, or when you contact support. Some technical data is also collected automatically as you browse the site.

3. How Your Information Is Used

Collected data is used only for the specific purposes stated. Khela Gor Never misuses your data.

To create, verify, and manage your account.
To process all financial transactions, including deposits and withdrawals.
To personalise your gaming experience — showing you the games you enjoy most.
To assist with customer support and issue resolution.
To send you promotional offers and bonuses (subject to your consent).
To detect and prevent fraud, money laundering, and illegal activity.
To fulfill legal obligations.
To improve platform functionality and enhance the user experience.

Learn More

Your data is never shared with third parties for advertising purposes. You can opt out of marketing emails at any time.

4. Data Sharing Policy

Khela Gor Your personal data is never sold. However, limited information may be shared with trusted partners under specific circumstances.

Payment Providers: Your payment details are shared with Mobile Pay, Nagad, and Rocket to process transactions.
Technology Service Providers: We work with trusted providers for server hosting and security services.
Legal authority: Information may be disclosed in response to a lawful request from the Government of Bangladesh or a court order.
Fraud prevention: Relevant authorities may be provided with information to help prevent fraudulent activity.

Any third parties we share data with are contractually required to uphold the same standard of privacy. We enforce this through formal agreements.

5. Security Measures

Protecting Your Data Khela Gor We follow the highest industry security standards. Our security framework is multi-layered.

256-bit TLS/SSL: All data transfers are encrypted.
Encrypted Databases: Data stored on our servers is also encrypted.
Firewall & DDoS protection: Protection against cyber attacks.
Regular security audits: Third-party experts conduct regular audits and testing.
Staff Training: Only authorised staff have access to specific data.

Your responsibilities

Use a strong password and never share it with anyone. If you notice anything suspicious, contact us immediately.

6. Cookies Policy

Khela Gor This website uses cookies — small files stored in your browser that help improve your experience on the site.

Types of cookies	Purpose
Essential Cookies	Maintaining login sessions and security verification are essential functions — these cannot be disabled.
Functional Cookies	For language preferences, theme settings, and a personalized experience.
Analytical Cookies	To understand which sections of the site are used most.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features.

7. Your Rights

As a Khela Gor user, you have certain fundamental rights. We are committed to respecting them.

Right of access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request that your data be deleted after your account is closed.

Right to restrict processing

You can request that the use of your data be restricted to specific purposes.

Data portability

You can request a download of your personal data.

Marketing opt-out

You have the right to opt out of promotional communications at any time.

To exercise any of these rights, please support@khelagor.com-. We aim to respond within 30 days.

8. How Long Is Data Retained

Khela Gor Data is retained only for as long as necessary. All information is kept for the duration that your account remains active.

Even after account closure, financial transaction records are retained for 5 years for legal compliance.
KYC information is retained in accordance with regulatory requirements.
Customer support chats and emails are retained for 3 years.
Technical logs are typically retained for 1 year.

Once the retention period has passed, data is securely deleted or anonymized.

9. Privacy of Minors

Khela Gor For users aged 18 and above only. We do not knowingly collect any information from minors.

Warning

If a parent or guardian believes their child has created an account on Khela Gor, please notify us immediately. We will close the account and delete all associated data.

10. Contact & Complaints

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.

Email: support@khelagor.com
Live chat: directly through the Khela Gor app or website.
Response time: typically within 48 hours.

Last Updated

This Privacy Policy was last updated in January 2026. You will be notified at your registered email address of any changes.

Khela Gor Privacy Policy – Our Commitment to Protecting Your Data

How Khela Gor Protects Your Privacy

Frequently asked questions about the Privacy Policy

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